Shipping policy
At Izaara, we carefully pack every order to ensure your candles reach you safely.
1. Order Processing & Dispatch
- Orders are dispatched within 2–3 business days of being placed.
- Orders are not processed or dispatched on Sundays and public holidays.
- You will receive a confirmation once your order has been dispatched.
2. Shipping & Delivery
- We currently deliver across India.
- Delivery timelines may vary depending on your location and the courier service.
- Once your order is shipped, tracking details will be shared with you, wherever available.
- Delays caused by courier partners, weather conditions or unforeseen circumstances may occasionally occur.
3. Damaged Deliveries
We take extra care while packing our candles. However, if your order arrives damaged, please refer to our Returns & Refunds Policy for assistance.
4. Incorrect Shipping Details
Please ensure that your shipping address and contact details are accurate while placing your order. Izaara will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
For any shipping-related queries, please contact us through our website's contact details.